Don't you just love it when you find a good bargain for fashion & beauty items? I know I certainly do. Today, I am going to talk about my experience with Brands Exclusive.
What is brandsExclusive?
brandsExclusive is Australia’s leading online shopping destination for fashion, footwear and accessories.
How can you offer premium products at such great prices?
Our unique business model enables us to provide our members with significant savings. We work with each brand partners to ensure the best possible prices for our members, and we don’t stock inventory which allows us to save on warehouse costs. This allows us to pass the savings straight to our members!
Are the products genuine?
Yes, absolutely. We source products from brand manufacturers or distributors. This is why we can guarantee that all our products are 100% genuine.
How long are the sales events on brandsExclusive for a particular brand?
Sales events typically last 2-4 days. The sale of individual products lasts as long as the product is available, so it is always good to get in early.
I have only been browsing without purchasing anything from them because I wasn't too happy with their shipping rate, which is at a flat rate of $9.90. Not too bad but would choose websites that offer free shipping over Brands Exclusive. But, when I saw the pink Belle & Bloom bag on sale, I had to have it even though I had never heard of the brand before.
|Belle & Bloom bag.|
|Inside of the bag|
Total price: $149.89
Order date: 22/4/2013
Shipping date: 6/5/2013
Arrived date: 16/5/2013
I placed the order on April 22nd and it arrived nearly a month later on May 16th. I had to wait until the sales finished, and for Brands Exclusive to order and recieve the item from the supplier. Everything was well and good until I saw what I received - a bag without the strap. Say what? That's right, my bag had arrived with the strap missing.
Being furious I left a negative feedback on their website. The next day they rang me on my mobile to ask what the exact problem was. Wow, by then I was impressed with their prompt customer service. I told them the whole shabang and I asked whether they could contact Belle & Bloom to see whether they could send me the strap. Couple email exchanges later, they sent their apologies and promptly sent me the strap. That made me realise how their stock management may be sub-par, but their customer service was very impressive. At the end of the day, I received all the bits to my bag and now I am very happy with the quality (maybe not the price).
Although my purchase with Brands Exclusive ended up being ok in the end, I am still worried with how my future purchases will end up. I only recommend using Brands Exclusive if the total price ends up being more than $30 since their shipping is at flat rate of $9.90. Otherwise, they offer great deals which don't last very long so if you don't want to miss out, sign up and look out for their emails.